If you ordered an item that our Quality Control team doesn’t validate. You will be personally contacted and informed.
An item not passing the Quality control could be :
The item does not correspond to the description in the website
The item is not the one from the photograghs in the website
The item is not authentified as the brand listed on the website
In such cases, the order is cancelled and a refund is processed for you within 5 days business day. You will notified about the refund process by email.