Return can be triggered based on the below reasons:
- Reason 1 : The wrong product was sent by The Luxury Flavor
- Reason 2 : The product is defective / counterfeit / not compliant to the product page description
In Case of Reason 1 :
The luxury flavor will arrange the replacement at it’s own discretion
In case of the reason 2
Buyer acknowledges within 2 days that the product is not compliant to the product page description see below , clear description of the matter with photos to be shared with the luxury flavor. The luxury Flavor will be acting as the mediator to find a solution for both parties.
Should the resulted solution is to return the order , seller the amounts will be credited to the customer in his bank account / PayPal as per his discretion. The seller can collect or arrange the collection of his item (s) and the transaction will be cancelled ( no charge / fees ) to be engaged from the seller against the Luxury flavor.